| 1 | Kepatuhan identifikasi pasien | 100% | 100% | 100% | 100% | 100% | 99.96% | 100% | 99.82% | 100% | 99.96% |
| 2 | Emergency respon time pelayanan gawat darurat | 100% | 99.54% | 99.72% | 100% | 100% | 99.93% | 100% | 100% | 99.85% | 100% |
| 3 | Waktu tunggu rawat jalan | 100% | 98.92% | 96.95% | 79.53% | 78.03% | 74.38% | 75.89% | 74.88% | 75.36% | 60.88% |
| 4 | Penundaan operasi elektif | 5% | 0.00% | 0.00% | 0.00% | 0.00% | 3.57% | 0.00% | 0.00% | 0.00% | 0.00% |
| 5 | Kepatuhan Jam visite dokter Spesialis | 80% | 81.40% | 82.40% | 79.30% | 77.39% | 82.38% | 74.60% | 70.15% | 84.76% | 80.88% |
| 6 | Waktu hasil tes kritis laboratorium | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% |
| 7 | Kepatuhan penggunaan formularium nasional bagi RS Provider BPJS | 80% | 98.37% | 98.43% | 97.90% | 97.26% | 93.14% | 97.66% | 97.51% | 97.47% | 97.39% |
| 8 | Kepatuhan Cuci tangan | 85% | 66.60% | 68.60% | 68.60% | 65.23% | 58.26% | 67.00% | 66.00% | 68.00% | 71,5% |
| 9 | Kepatuhan upaya pencegahan resiko cedera akibat pasien jatuh pada pasien rawat inap | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% |
| 10 | Kepatuhan penggunaan Clinical Pathway | 80% | 45% | 57% | 36% | 75% | 54% | 37,5% | 55% | 85% | 80% |
| 11 | Kepuasan Pasien dan keluarga | 80% | - | - | 77.96% | - | - | - | 80.61% | - | - |
| 12 | Kecepatan respon terhadap komplain | <75% | 100% | 100% | 99.73% | 100% | 100% | 85.71% | 100% | 100% | 100% |
